Frequently Asked Questions
Everything you need to know about shopping with Fly.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items faster.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to follow your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Do you offer international shipping?
Yes, Fly ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How do I know if a product is in stock?
Our inventory is updated in real-time. If an item is listed as 'In Stock' on the product page, it is ready to ship. If it is 'Sold Out,' you can sign up to be notified when it returns.