Returns & Exchanges

At Fly, we want you to love your purchase, which is why we offer a flexible 30-day return window for most items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a quick and hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the products are securely packed to prevent damage during transit.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.